Want to make your storytelling spirit more powerful?
Tell us about the problems.
Frequently Asked Questions
We review every request within one business day and do our best to respond within 48 hours. Urgent issues are prioritized automatically when you include detail about the impact.
Include the email tied to your Stozy account, a short description of what happened, and—if possible—the steps that led up to the problem. Screenshots or transcripts are helpful but optional.
Yes. Use the request box or email us at support@stozy.ai to tell us which moods, voices, or rituals would support you. We collect the most-requested themes for upcoming releases.
No. Only the core support and product teams review incoming support messages. We store them securely and never share personal details with third parties.
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